January 13, 2011: Vieweg+Teubner Verlag to publish in German: Führen von IT-Service-Unternehmen (Management of IT Service Enterprises) Successfully shape the future 174 pages with 22 illustrations, hard-back ISBN: 3-8348-1518-7 Price: EUR : 49,95 Practical Guideline for Creating the Future of Your Service Business: The IT service industry has been in a painful transformation for ten years now. It is threatened by shrinking project scopes and declining prices. What used to be top-of-the-range only a few years ago, has now become a “commodity”. This book tells how to make use of this transformation to successfully shape the future.